Copilot
The AI assistant inside Console. Ask questions, take actions, navigate, read your data, and summarize — all in one chat.
Overview
Copilot is the AI assistant built into Opsfly Console — and the main entry point of Console itself. It works like a chat (similar to ChatGPT), but instead of being a generic chatbot, it understands your business, your data, and the Console app around it. It's designed for the business owner: ask it anything about your store, your settings, or how your system works, and it answers in plain language. It's never more than one click away — a floating Copilot button sits on the right side of every screen, so you can open it without leaving what you're doing.
Why it exists: running an f-commerce business means jumping between orders, billing, logs, settings, and reports across many screens. Copilot collapses all of that into one conversation. Instead of hunting through menus, you ask — and Copilot either answers directly from your live data, takes the action for you, or hands you a link straight to the right page. It can also summarize long threads, dashboards, and records so you get the answer without reading everything yourself.
What it can do
Copilot knows how Console works — settings, features, where things live, and how your system is configured. Ask 'where do I change my billing plan?' or 'how do auto tasks work?' and it explains, drawing on the Opsfly knowledge base.
Copilot can do things, not just describe them. 'Create a project called Q3 Launch', 'filter this to last month', 'archive these' — it calls Console's own APIs and functions to carry out the request. This is what makes it a copilot rather than a chatbot.
Copilot can drop a navigation link right into the chat — to billing, your profile, a specific order, or any page in the system. Click it and you're there, no menu-digging required.
Through secure tools, Copilot can pull live data to answer with real numbers: your profile, billing info, usage, a global log search, and pending notifications. 'What's my bill this month?' returns the actual figure.
A floating Copilot button sits on the right side of every screen. Click it to open Copilot as an overlay wherever you are — no need to navigate back to the Copilot home — and close it to return to exactly what you were doing.
Because Copilot opens in context, it can read what's on the screen you launched it from. Ask it to explain the page, summarize what's shown, or point out what looks wrong — about the dashboard, record, or list in front of you — without copying anything in.
Copilot knows what page you're on, what record or item is selected, and what data is currently in view. That means 'summarize this' or 'what's wrong here?' just work — you don't have to paste anything in.
Long chat threads, documents, records, dashboards, and datasets — Copilot condenses them into a clear summary on request.
When a question needs specialist help, Copilot routes to your other agents — like the sales agent or the fraud-order detection agent — and brings their findings back into the same chat.
How it works
You can reach Copilot two ways: the full Copilot home screen (the default entry point of Console), or the floating button on the right of any other screen, which opens Copilot as an overlay over your current page. When opened from a page, Copilot picks up that page's content as context — so 'explain this' or 'summarize what I'm looking at' work against whatever is on screen. When you type a message, Copilot first decides what kind of request it is. For a how-to question, it answers from the Opsfly knowledge base. For a data question, it calls the right tool — user profile, billing, usage, global log search, or pending notifications — reads the result, and replies with the actual values. For an action ('create', 'filter', 'archive'), it calls the matching Console API and confirms what it did. For navigation, it returns a clickable link to the destination page. Throughout, it factors in your current context (the page you're on and the record selected) and can delegate to specialist agents when a request falls outside its own scope. Each conversation is saved under Recent chats so you can pick it back up later.
Navigation
- Copilot chatOpens by default when you enter Console — it's the home screen.
- Floating Copilot buttonRight side of every other screen. Click to open Copilot as an overlay in context; close it to return to the page.
- New ChatTop-left button. Starts a fresh conversation; older ones stay under 'Recent chats'.
- Recent chatsLeft sidebar list of your previous conversations (e.g. 'Today's sale', 'All orders for today').
- Connectors / Agents / Auto TasksLower-left sidebar — jump to platform connections, your agents, and automations.
- NotificationsLower-left sidebar, with an unread count badge. Copilot can also surface pending notifications in chat.
- Global Logs / UsageLower-left sidebar — system activity log and your usage metrics. Copilot reads from both.
- Business switcher & ShareTop bar — switch business and share the current conversation.
- Ask anythingThe input box at the bottom of the chat. Type here and press send.
Example prompts
💡 Tip: Be specific and let Copilot do the work end-to-end. Instead of 'show me orders', try 'summarize today's orders by channel and flag anything unusual' — Copilot will read the data, summarize it, and can hand you a link to the full view.
Step by step
Prerequisites
- An active Opsfly Console business
- Owner or admin access (Copilot is built for the business owner)
- At least one connected platform so there's live data to ask about
Configuration
No setup needed — Copilot is the first screen you see when you open Console at console.opsfly.net, and the floating button on the right of every other screen opens it anywhere. Type into the 'Ask anything' box to start. Use 'New Chat' for a clean thread, and revisit past threads under 'Recent chats'. To ask about a page, open Copilot from that page with the floating button and ask 'explain this' or 'summarize this page'. To act on a specific record, open or select it first so Copilot has it in context, then ask your question. For data-backed answers, Copilot uses secure tools tied to your business — billing, usage, profile, logs, and notifications — so the numbers it returns are always your real, current data.
Next steps
To understand the metrics Copilot reports on, see the Automation Dashboard. For the automations it can trigger and report on, see Autotasks. To build or tune the specialist agents Copilot calls, see Build agents.